Swimming Pool Leak FAQs

1. How much does pool leak detection cost in Coffs Harbour?

Question: How much does a professional pool leak detection service cost in the Coffs Harbour area?

Answer: The cost for our professional pool leak detection service can vary depending on the size and complexity of your pool. We provide a comprehensive service using advanced equipment to find leaks accurately, saving you money in the long run. For a precise and transparent quote for your Coffs Harbour property, please call Marcus directly at 0435 394 504.

2. What areas do you service outside of Coffs Harbour?

Question: Do you offer pool leak detection and repairs in areas outside of Coffs Harbour, like Port Macquarie or Grafton?

Answer: Yes, we do! While we are based in Coffs Harbour, our service area covers the entire Mid North Coast. We regularly provide pool leak detection and repair services to customers in Port Macquarie, Grafton, Woolgoolga, Sawtell, Yamba, Kempsey, and many surrounding communities. If you have a pool leak, give us a call!

3. How can I tell if my pool is leaking or just evaporating?

Question: My pool water level is dropping, but I'm not sure if it's a leak or just normal evaporation. How can I tell the difference?

Answer: A good way to check is with the "bucket test." Place a bucket on your pool step, fill it with pool water to match the pool's water level, and mark both levels. After 24 hours, if the pool has lost significantly more water than the bucket, you likely have a leak. For a definitive diagnosis, our professional leak detection service can pinpoint the exact source.

4. Do you repair all types of pools, like concrete and fibreglass?

Question: I have a fibreglass pool with a crack. Do you handle fibreglass pool repairs, or only concrete?

Answer: Yes, we are experts in repairing all types of pools. Our services include concrete pool crack repairs, fibreglass pool repairs and vinyl liner repairs. As licensed pool builders, we have the expertise to handle any structural or surface repair your pool needs.

5. How long does the pool leak detection process usually take?

Question: How long should I expect your technician to be at my property to find a pool leak?

Answer: A standard residential pool leak detection typically takes between 2 to 4 hours. This allows us to perform a comprehensive series of tests, including pressure testing all plumbing lines and thoroughly inspecting the pool shell. We are committed to being thorough to ensure we find the precise location of the leak.

6. Do you also fix the leaks you find, or is it a separate service?

Question: If you find a leak in my pool, can you repair it as well?

Answer: Yes, absolutely! We offer a complete, one-stop solution. Our service includes both expert pool leak detection and professional pool repairs. Once we locate the source of the leak, we will provide you with a clear quote for the repair work, which we can often complete on the same day or shortly after.

7. Is your leak detection method destructive to my pool or backyard?

Question: Will you have to dig up my backyard or drain my pool to find a leak?

Answer: In most cases, no. We use advanced, non-invasive leak detection methods, including acoustic listening devices, underwater cameras, and dye testing. This allows us to pinpoint leaks with minimal disruption to your pool and surrounding property. Draining the pool is only necessary for certain major repairs.

8. Are you a licensed and insured pool repair company in NSW?

Question: Are you fully licensed and insured to perform pool repairs in New South Wales?

Answer: Yes, we are. Pearl Water Pools is a fully licensed and insured business. Our founder, Marcus, is a licensed pool builder, which gives us a deep understanding of pool construction and engineering. You can have complete peace of mind knowing you are working with qualified and insured professionals.

9. What kind of technology do you use to find hidden leaks?

Question: What makes your leak detection service different? What kind of equipment do you use?

Answer: We invest in cutting-edge leak detection technology to ensure accuracy. Our equipment includes hydrophones (underwater microphones) to hear leaks, specialized cameras for inspecting pipes, and pressure testing systems to check plumbing lines. This technology allows us to find even the most elusive leaks quickly and efficiently.

10. Can you provide emergency pool leak repair services?

Question: I think I have a major pool leak and I'm losing a lot of water. Do you offer emergency services?

Answer: Yes, we understand that some leaks require urgent attention. We prioritize emergency calls and will do our best to provide prompt service to address significant water loss. Please call us directly at 0435 394 504 to discuss your emergency situation, and we will schedule a visit as soon as possible.